Question 1

How long does it take to set up BuildingPro?

Accepted Answer

Most buildings are fully set up in under 15 minutes. Simply create your building, add units, and invite residents. Our step-by-step wizard guides you through everything.

Question 2

Do you integrate with JCC for Cyprus payments?

Accepted Answer

Yes, JCC is natively integrated alongside Revolut, Viva Wallet and Stripe. Residents in Cyprus can pay common charges by card, and the payment is automatically matched against the building's account.

Question 3

Does BuildingPro work outside Cyprus and Greece?

Accepted Answer

Yes. BuildingPro is used across Europe by property managers, condominium committees and HOAs. The platform is available in English and Greek, is fully GDPR-compliant with data stored in European data centres, and supports SEPA and card payments alongside local rails, so it works for buildings anywhere in the EU.

Question 4

Which payment methods does BuildingPro support across Europe?

Accepted Answer

BuildingPro supports SEPA bank transfers and card payments through Stripe and Revolut for residents across Europe, plus local payment rails where they matter — JCC in Cyprus and IRIS instant payments in Greece. Every payment is automatically matched against the building account.

Question 5

Does BuildingPro meet Cyprus building-management requirements?

Accepted Answer

Yes. We support automatic quorum calculation for AGM votes, bilingual Greek/English minutes and receipts, and yearly financial reporting, everything needed for compliant building management across Cyprus.

Question 6

Can residents access BuildingPro from their phones?

Accepted Answer

Yes! BuildingPro works beautifully on any device - desktop, tablet, or mobile. Residents can submit requests, view expenses, and participate in polls from anywhere.

Question 7

How secure is our building data?

Accepted Answer

Security is our top priority. We use bank-level encryption, are fully GDPR compliant, and your data is stored securely in European data centers. We never share your information with third parties.

Question 8

Can we migrate data from our current system?

Accepted Answer

Absolutely. We offer free data migration assistance. Our team will help you import residents, historical expenses, and documents from your existing system.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, bank transfers, and can set up direct debit for convenience. All payments are processed securely through our payment partners.

Question 10

Is there a contract or commitment?

Accepted Answer

No long-term contracts. You can cancel anytime. We believe in earning your business every month, not locking you in.

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